Legal stuff

Privacy Policy

Hallwood Fresh Veg (The Data Controller for the purposes of the Data Protection Act 1998) is committed to respecting your privacy and any personal data that we collect from you.

We may, in the course of running our business, collect and process data about you, this may be in the form of emails, telephone calls or other means of communication. This will include personal information required to process and deliver your orders.

We may also obtain information about your computer by means of cookies and IP addresses, this is statistical data about browsing patterns which helps us provide a better buying experience for you and does not contain personal information or identify any individual.

The legal basis for collecting this data is that consent has been given at the time of submitting data through our website forms and a warning is on the website regarding cookies.

The data that we collect from you is stored securely at our premises or on our website hosting servers and may be processed by our staff to carry out our obligations to you when processing your orders. We may also contact you from time to time to advise you, for example, of any special events, prices or promotions, but you are able to specify how we contact you or you can be removed from these marketing communications if you so instruct. We will take all necessary steps to protect this data and treat it securely in accordance with this privacy policy.

You have the right to request a copy of your data and to have it changed or removed from our records. If you wish to do this or in the unlikely event that you have a complaint please contact us at hallwoodemail@nullgmail.com

By submitting your personal data to us you agree such storage and processing.

Disability Discrimination Act

We attempt to comply with the Disability Discrimination Act of 1995 (and subsequent amendments) but if you experience any difficulties in using our website, communicating with us or in the processing of your orders then do please tell us and will take appropriate action.

Terms and conditions

By placing orders with us you are accepting these terms and conditions, however your statutory rights are not affected by these terms and conditions.

We trust that our website contains accurate information but we cannot guarantee the accuracy of the website contents which are provided ‘as is’. Our contact details are shown on every page of our website; please tell us if you have any problems using our website. The website and all contents are protected copyright. Visitors can view the website but may not copy or otherwise reproduce the website contents. Any links to other website are provided for information purposes and are not reviewed or controlled by us. We endeavour to make our website available all the time but we cannot guarantee to do so as this is not within our control.

Goods will be delivered by regular delivery rounds unless otherwise arranged. We usually deliver at a regular time but we reserve the right to vary this. We will make reasonable efforts to adhere to any special delivery arrangements you may make but we are unable to guarantee to do so. We always try to deliver as agreed but reserve the right to make changes as events can happen that may be beyond our control. Should you need to cancel an order or part order, please do so 48 hours before delivery otherwise we may be unable to do so if your order has been already processed. We only deliver within the designated area shown on our website and reserve the right to decline any orders where deliver could cause us problems.

Due to the nature of our products, goods are subject to change from seasonal variation. We believe all our products are of excellent quality but should you experience any problems then please contact us immediately. All goods remain the property of Hallwood Fresh Veg until paid for in full. Prices are as advertised on our website or as quoted at acceptance of your order. Goods not paid at, or prior to delivery, are strictly payable at 21 days.